Support
Most questions are answered below. For anything else, write to us.
Frequently asked
Is Midium gambling?
No. Midium is a prediction game. XP has no monetary value, and any conversion to Midas Exchange bonuses is at the operator's discretion. Bonuses are non-withdrawable promotional credit subject to deposit and wagering rules.
How do I earn XP?
Play one of the rooms in the mobile app. Each session gives you 15 prediction cards. Correct calls earn XP based on the card's tier (gold, silver, white).
How do I convert XP to a Midas reward?
Open the Rewards section of the mobile app, pick a conversion offer, and tap Convert. The bonus appears on Midas Exchange after a $10 deposit (the activation rule).
Can I withdraw a bonus?
No. Bonuses are non-withdrawable promotional credit. Profits earned trading with a bonus are withdrawable, subject to a wagering requirement.
Is Midium available in my country?
Midium is unavailable in some jurisdictions. The website and the app enforce the current list. See our Terms of Service.
How is XP scored?
Each room is a 15-card session: 3 gold, 5 silver, 7 white. Tier determines XP per correct call. Streaks add multipliers (handled in-app).
How do I delete my data?
Use the Data Subject Request form on the privacy page, or email privacy@midium.live. We respond within 30 days.
How do I sign in?
Pick whichever is easiest: email (magic link or 6-digit code), Google, Apple, a passkey (Face ID or fingerprint), Telegram, or your Midas Exchange account. They all reach the same Midium profile.
What is Midium Pro?
An optional subscription with more daily games, a reward multiplier, a streak shield and weekly premium games. Playing Midium is free — Pro is never required to play or win.
Contact
We respond within 5 business days.